Customer Support/Order Entry Specialist
Location: West Chicago, IL
Employment Type: Contract to Perm
Date Added: 04/28/2026
This is a temp to permanent, fully onsite role located in West Chicago, IL.
Schedule: Monday through Friday
Pay Rate: $23-24/hour DOE
Our client, a leading manufacturer for national brands, is looking for a Customer Support/Order Entry Specialist to add to their team!
Customer Support/Order Entry Specialist Responsibilities:
- Enter customer orders received via website and email into internal proprietary software system.
- Prepare and send quotes to customers.
- Respond to or route incoming service requests via phone with efficiency.
- Track order status and shipments via internal systems and carrier websites.
- Maintain timely, professional email communication with customers.
- Support general inside sales and customer service activities.
Customer Support/Order Entry Specialist Qualifications:
- 1–2 years of office, customer service, or inside sales experience.
- Strong written communication skills.
- Detail-oriented with ability to manage multiple orders/tasks.
- Comfortable working with data entry systems and tracking information
- Direct, concise communicator with professional phone presence
- Comfortable with service technicians and customers
- Experience with order entry, ERP systems, service dispatch, building materials, or high-volume email communication preferred.
This is a temp to permanent, fully onsite role located in West Chicago, IL.
Schedule: Monday through Friday
Pay Rate: $23-24/hour DOE
City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.
